At Carz Street, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following information when you contact us, book an appointment, or use our website:
- Full Name
- Phone Number
- Email Address
- Vehicle Details (Make, Model, Registration Number, Year)
- Service Preferences
- Any additional information you provide through our forms or messages
We may also collect non-personal information such as browser type, device information, IP address, and website usage data to improve our services.
2. How We Use Your Information
The information we collect may be used to:
- Schedule and manage service appointments
- Respond to your enquiries and requests
- Provide quotations and service updates
- Improve our website and customer experience
- Send service reminders, promotional offers, or important notifications (only where permitted)
- Maintain service records for future assistance
3. Information Sharing
Carz Street does not sell, rent, or trade your personal information to third parties.
Your information may only be shared when:
- Required by law or government authorities.
- Necessary to complete a requested service through trusted service partners.
- Required to protect our legal rights or prevent fraudulent activities.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to keep your data secure, no online system can guarantee complete security.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember your preferences, and analyze visitor traffic. You may choose to disable cookies through your browser settings, although some website features may not function properly.
6. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage users to review their privacy policies before sharing personal information.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications.
- Request details about how your information is used.
To exercise any of these rights, please contact us using the details provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your information, please contact us.